having friends and relatives who work for call centers have made me open to the idea of also working in such job. they say it has a good pay, nice facilities for the staff and you could do other things during the day. what kept me from really trying to jump with the bandwagon is how I want to use what i learned in college. i always thought this was the only down side in working in call centers, that the brilliant minds of Filipinos are not put to good use.
reading the article on how it also affects the workers in the US, my first reaction was that they are just bitter. now that we can compete, after the years they enjoyed being on top, they can't complain if companys find it better to outsource to the Philippines. but, going back to the down side, aren't Filipinos being shortchanged?